Welcome to CossetPack.com. By accessing or using our platform, you agree to comply with
and be bound by the following Terms and Conditions. Please read them carefully.
1. General
● CossetPack.com is an online multivendor marketplace that allows users to buy and sell
various products.
● These terms govern your access to and use of our website, mobile app, services, and
tools.
● We reserve the right to update, modify, or replace any part of these terms at any time.
Continued use of the site implies acceptance of changes.
2. Account Registration
● Users must register to make purchases or sell products.
● You are responsible for maintaining the confidentiality of your account credentials.
● CossetPack reserves the right to suspend or terminate accounts found violating policies
or engaging in fraudulent activity.
3. Vendor Policy
● Vendors are responsible for listing accurate product information, pricing, stock, and
handling timely dispatch.
● All sellers must comply with applicable laws (including product quality, tax, and return
obligations).
● CossetPack may delist or suspend vendor accounts for policy violations.
4. Order & Payment
● Orders are confirmed only after successful payment or COD verification.
● Prices may include or exclude shipping and tax, depending on the seller’s configuration.
● CossetPack.com uses secure payment gateways. We do not store card details.
5. Shipping & Delivery
● Delivery timelines are estimated and may vary based on location and vendor.
● CossetPack is not liable for delays caused by courier partners, natural disasters, or
strikes.
6. Returns & Refunds
● Products are eligible for return within 7 days of delivery, subject to the Return Policy.
● Refunds will be processed to the original payment method or as store credit.
● Non-returnable items will be clearly marked on the product page.
7. User Conduct
● Users must not misuse the platform by spreading harmful content, attempting hacks, or
harassing others.
● Fake reviews, spam content, or defamatory posts will result in immediate account
suspension.
8. Intellectual Property
● All logos, content, graphics, and software on CossetPack.com are owned or licensed by
us.
● Any unauthorized use or reproduction is strictly prohibited.
9. Limitation of Liability
● CossetPack is a facilitator and not the seller of products. We are not responsible for
product quality, delivery delays, or disputes unless directly managed by our in-house
store.
● We are not liable for any indirect, incidental, or consequential damages arising from
platform use.
10. Governing Law
● These Terms shall be governed by and construed under the laws of India.
● Any disputes will be subject to the jurisdiction of courts located in New Delhi, Delhi.
11. Contact Us
For any questions or concerns about these Terms, please contact:
Email: support@cossetpack.com
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